Shipping policy

ARDENELLE HOME — SHIPPING POLICY

Last Updated: September 3, 2026

At Ardenelle Home, we want your order to arrive as smoothly as possible. This Shipping Policy explains where we ship, how orders are processed, and what to expect after placing an order.

SHIPPING DESTINATIONS

Ardenelle Home currently ships to eligible addresses within the United States.

At this time, we do not offer international shipping.

SHIPPING COST

We offer FREE standard shipping on U.S. orders unless otherwise stated at checkout.

ORDER PROCESSING

Orders begin processing after payment has been successfully completed.

Processing times may vary depending on product availability, fulfillment location, order volume, holidays, and other operational factors.

Because orders may begin fulfillment shortly after they are placed, changes or cancellations cannot be guaranteed once processing has started.

If you need to request a change or cancellation, contact us as soon as possible at ardenellehome@gmail.com.

SHIPPING & DELIVERY ESTIMATES

Estimated shipping and delivery information may be displayed on the applicable product page, during checkout, or in your order information.

Delivery estimates are not guaranteed unless expressly stated otherwise and may be affected by carrier delays, weather, holidays, fulfillment volume, destination, incorrect or incomplete addresses, and other circumstances outside our reasonable control.

We make reasonable efforts to fulfill orders within the timeframes communicated to you.

If we are unable to ship your order within an applicable promised shipping timeframe, we will notify you and provide the options required by applicable law, which may include consenting to a delay or canceling the affected order for a refund.

THIRD-PARTY FULFILLMENT

Some Ardenelle Home products may be stored, processed, or shipped with the assistance of third-party suppliers and fulfillment partners.

Your purchase is still made from Ardenelle Home, and questions or concerns regarding your Ardenelle Home order should be directed to us.

MULTIPLE PACKAGES

If your order contains multiple products, those products may be fulfilled from different locations.

As a result, your order may arrive in more than one package, and packages may arrive on different days.

You will not be charged additional shipping fees solely because an order is divided into multiple shipments when free shipping applies.

TRACKING

When tracking information becomes available, it will generally be sent to the email address provided during checkout.

Please allow some time after receiving your tracking information for the carrier's system to update.

Tracking information may not display movement immediately after a shipping label is created.

ADDRESS CHANGES

Please carefully review your shipping address before submitting your order.

If you discover an error, contact us as soon as possible at ardenellehome@gmail.com.

We will make reasonable efforts to assist, but we cannot guarantee address changes once an order has entered processing or has been transferred for fulfillment.

Customers are responsible for providing complete and accurate shipping information.

DELAYED OR LOST PACKAGES

If your tracking has not updated for an extended period or you believe your package may be lost, contact us at ardenellehome@gmail.com.

We will review the available tracking information and, when appropriate, work with the applicable fulfillment partner or shipping carrier to investigate.

We will provide an appropriate resolution based on the circumstances and applicable law.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, or you receive an incorrect product, please contact us as soon as possible at ardenellehome@gmail.com.

To help us resolve the issue, please include:

  • Your order number
  • A brief description of the issue
  • Clear photos or video showing the product and, when relevant, its packaging

We will review the information and provide an appropriate resolution in accordance with our Return & Refund Policy.

RETURNS & REFUNDS

Shipping-related returns and refunds are subject to our Return & Refund Policy:

Return & Refund Policy
https://ardenellehome.com/policies/refund-policy

CONTACT US

For questions about shipping, tracking, or delivery, please contact:

Ardenelle Home
Email: ardenellehome@gmail.com